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Settings FAQ

Workspace Settings

How do I change my workspace name?
  1. Go to Settings → General
  2. Find the Workspace Name field
  3. Enter your new name
  4. Changes save automatically
How do I update my workspace logo?
  1. Go to Settings → General
  2. Click on the current logo or upload area
  3. Select an image file (PNG, JPEG, or GIF under 10MB)
  4. The logo updates immediately
Can I have multiple workspaces?

Yes, you can create and be a member of multiple workspaces. Each workspace has its own data, settings, and subscription.

How do I delete my workspace?
  1. Go to Settings → General
  2. Scroll to Danger Zone
  3. Click Delete workspace
  4. Confirm the deletion

Note: This permanently deletes all data and cannot be undone.

I accidentally created multiple workspaces. What should I do?

Delete the workspaces you no longer need under Settings → General → Delete workspace.

Warning

Do not delete your account (accessible under Settings → Profile): your account is shared among all your workspaces. Deleting your account removes access to ALL workspaces.

How do I disable my workspace without deleting it?

If you want to temporarily disable your workspace (not permanently delete it), go to Settings → Billing and click Cancel Plan. Your data will be preserved for a grace period.

Profile Settings

How do I change my password?
  1. Go to Settings → Profile
  2. Find the Password section
  3. Enter your current password
  4. Enter your new password
  5. Save changes
How do I enable two-factor authentication?
  1. Go to Settings → Profile
  2. Find the 2FA section
  3. Click Enable 2FA
  4. Scan the QR code with your authenticator app
  5. Enter the verification code
Can I change my email address?

Grovana: grovana.ai.

How do I delete my account?
  1. Go to Settings → Profile
  2. Scroll to Danger Zone
  3. Click Delete Account
  4. Confirm by typing your email

Note: This removes your access to all workspaces and deletes all emails synced from your connected accounts.

Experience Settings

How do I switch between light and dark mode?
  1. Go to Settings → Experience
  2. Find the Theme section
  3. Select Light, Dark, or System
How do I change the date format?
  1. Go to Settings → Experience
  2. Find Date Format
  3. Select your preferred format
  4. Changes apply immediately
How do I change my time zone?
  1. Go to Settings → Experience
  2. Find Time Zone
  3. Select your local time zone
  4. All timestamps will adjust
Can I change the language?
  1. Go to Settings → Experience
  2. Find Language
  3. Select from available languages
  4. The interface updates to your selection

Account Settings

How do I connect my email account?
  1. Go to Settings → Accounts
  2. Click Add account
  3. Choose Google or Microsoft
  4. Authorize access
  5. Configure sync settings
Can I connect multiple email accounts?

Yes, you can connect multiple email accounts. Go to Settings → Accounts and add additional accounts as needed.

How do I disconnect an email account?
  1. Go to Settings → Accounts
  2. Find the account to remove
  3. Click Disconnect
  4. Confirm the action

Domains

Can I customize my workspace domain?

Yes! Go to Settings → General → Workspace Domain and click Customize Domain. You have two options:

  • Subdomain: Use a Grovana subdomain like yourcompany.grovana.ai
  • Custom domain: Use your own domain like crm.yourcompany.com (requires DNS configuration)

A subdomain is quick to set up, while a custom domain provides a fully branded experience for your team.

How do approved access domains work?

You can configure approved access domains so team members with company email addresses can automatically join your workspace. Go to Settings → Members → Invite and add your company domain (e.g., yourcompany.com).

Early Access Features

What are Early Access features?

Early Access features are capabilities being tested before general release.

Are Early Access features safe to use?

Early Access features are functional and safe to use, but may change based on user feedback before general availability.

How do I enable Early Access features?
  1. Go to Settings → Community
  2. Scroll down to the Features section
  3. Find the feature you want
  4. Toggle it on
  5. The feature becomes available immediately