Billing FAQ

Which managed plans are available?¶

Grovana Pro offers monthly and annual seat billing. Enterprise provides a dedicated instance under a negotiated contract. See pricing plans for the current offer. Managed checkout is being prepared for launch. Your workspace operator will confirm when billing is available.

Does single sign-on require an upgrade?¶

SAML and OpenID Connect single sign-on are included in every plan. Your administrator must configure the identity provider.

Which plan includes advanced permissions?¶

Pro includes row-level permissions, record sharing, audit logs, custom domains, and scoped usage controls. Enterprise includes those features plus its dedicated infrastructure and contracted support. Audit logs and custom domains require the corresponding services to be configured.

Where do I manage billing?¶

If you have billing permissions and billing is enabled, open Settings → Billing. Use View billing details to manage payment details and view invoices through the billing portal. Contact your workspace administrator if these controls are unavailable.

What happens when I add a seat?¶

Added seats use the existing renewal date. They incur a charge for the remaining time in the billing period. Review the amount and billing interval before you confirm a change. Your Enterprise contract defines the terms for a dedicated instance.

How do credits work?¶

Each workspace shares a resource-credit balance for AI and metered automation. Recurring packages follow the monthly or annual seat billing cycle. See credits for prices, usage, rollover, and package changes. Included allowances and trial terms will be published when they are confirmed.

Are professional services included?¶

Implementation and custom development are scoped separately from the subscription. Contact the Grovana team to discuss the work your business needs.

Can I use a cloud subscription for a self-hosted instance?¶

Self-hosted licensing has separate terms and activation requirements. Confirm the applicable license with the Grovana team before you deploy.